How do I sign up for Altitude's Secure Site?

This should answer some questions regarding the new site Altitude Payroll is using to secure communication.

1. Did you receive an email like the one below? If not, please go to Step 5. 

If so, you can click on the Accept the Invitation Button. 

3. This will take you to our secure site and will ask you to set up a password. Your username will be your email address.

4. Now you can log in to your account on our secure site that contains a page to submit information securely to your payroll specialist and a location to track the status of your communications. 

If you did not receive an email, you can sign up on the site. The link is https://desk.zoho.com/portal/altitudepayroll/

5. Click, Sign Up. 

Complete the boxes with your name and your email. Don’t forget the Captcha. 

7. You may receive a prompt to check your email for a confirmation of your account. Once that is received you will be able to access your account. 

Want to print these instructions? A PDF is attached for your convenience.

• Related Articles

• Altitude Payroll Announcement Regarding Email Safety & Phishing

  Justice Department indicts 80 individuals in a massive business email scam bust Please click the link above to view the article.

• Does communicating through the portal mean that I will no longer receive personal emails from my Payroll Specialist?

  No. We enjoy communicating with our clients. This secure site is meant to replace emails to make them more secure as emails are easily phished. 

• W2 Processing and Verification ****ACTION REQUIRED****

  As we approach the end of the year, it is crucial we have updated information for your W2’s. Altitude Payroll providing a report to verify employee data before filing and printing. Beginning this week you will find an additional report in your ...

• Payroll Processing Guide

  Payroll Processing Guide Select the “CyberPay Online Phoenix” application and then click on the “Payroll” tab. The payroll tab allows users to import and/or enter payroll data. These icons are laid out to step you through the payroll process from ...

• How to send a communication to your payroll specialist.

  Sign into your account. If you do not have an account, please see the document “Secure Sign on Instructions.” After signing in, you can access our Knowledge Base. This section will include announcements, helpful forms, and FAQs. ·        This page ...