We are in the process of moving to a new ACH provider which will allow us to provide better service and have more features to manage the banking processes.  Some of you may have already been transitioned this week.  Others will be transitioned in the next week or two. 

 Here are some items that are important for you to know:

• You will see (if you haven’t already) a prenote transaction for an amount under $1 that will go in and come out of your bank account twice.  This is a security feature to make sure our transmissions will go through to your bank properly.
• The name listed for payroll will change from Altitude Payroll to say NPC payroll.  NPC is our ACH processor and the file will come through with a slightly different name.
• Going forward on future payrolls you may see two transactions instead of one draft.  Our new process will separate out the amounts for direct deposits and then a second transaction that includes taxes, garnishments, and fees.  These amounts are still found and will match your Payroll Cover Letter in your payroll packet.

We are excited about these changes and appreciate your patience as we make this transition.  If you have any questions, please contact your payroll specialist.